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A The World Ambassador Company
Updated: 12/21/2023
This Privacy Policy outlines how The World Ambassador (“we”, “us”, or “our”) collects, uses, shares, and processes personal information about individuals (“you”) interacting with our services (“Information”). This Privacy Policy does not apply to services that are online services targeted at children. More details about our affiliated companies and their roles can be found at twa.com.pk/affiliateslist.
Our group includes a variety of legal entities and business units. The “Controller” of your Information refers to the entity responsible for deciding the purposes and means of processing your Information. The specific Controller will depend on the service you are using, often being the entity that provides the service, as outlined in our terms and conditions.
In certain cases, multiple Controllers may process your Information, especially where it is shared among our companies for purposes described in this Privacy Policy. For more information on the specific Controllers, please contact us at privacy@twa.com.pk.
Under some jurisdictions outside the European Economic Area, we may require your consent for processing your Information as detailed in this Privacy Policy. Unless you indicate otherwise, such as opting out, and where permitted by law, by providing Information or interacting with our services, you consent to our use of Information in accordance with this Privacy Policy.
This policy details the types of Information we may collect about you and the purposes and methods by which we collect it. This includes information on data retention, your rights, and how to contact us. Our Privacy Policy covers both our online and offline data processing activities, including Information collected through various channels such as:
We may combine Information collected from different sources. Some services are operated by third parties and are not subject to this Privacy Policy.
We process various categories of Information:
Information Collected from You: This includes registration details, purchase information, usage data, survey responses, social media engagement, location data, event information, technical/usage data from your device, and customer service interactions.
Information Collected from Other Sources and Friends: This includes combined data from other websites, services, and third-party data providers, as well as Information about you provided by friends.
We use Information for the purposes described in this Privacy Policy or as otherwise disclosed at the time of collection. Our use of your Information depends on the service you engage with and the permissions you grant us.
We share Information within The World Ambassador group of companies and with external third parties such as service providers, social media platforms, advertising partners, third parties involved in business transactions, law enforcement bodies, and in public forums.
We retain your Information as long as necessary for the purposes outlined in this Privacy Policy, with specific retention periods depending on the type of Information and legal obligations.
You have various rights concerning your Information, including access, rectification, erasure, and the right to object or withdraw consent. To exercise these rights, contact rights@twa.com.pk.
We use cookies and similar technologies for service provision, analytics, advertising, and to remember your preferences. You can manage your cookie preferences through our website or app settings.
Your Information may be transferred internationally, including to countries with different data protection laws. We ensure legal compliance for international transfers.
We may update this Privacy Policy periodically. We will notify you of significant changes on our sites.
For questions regarding this Privacy Policy, contact us at privacy@twa.com.pk.
If you are dissatisfied with our handling of your Information, please contact us at complaints@twa.com.pk. You may also have the right to complain to your Data Protection Authority.
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